Refund policy

Return & Refund Policy

At Yazi Glow, customer satisfaction is important to us 🤍

Due to hygiene and safety reasons, all beauty and cosmetic products are non-returnable and non-refundable once opened or used.

Returns

We only accept returns if:

•⁠  ⁠The item received is damaged
•⁠  ⁠The wrong product was sent
•⁠  ⁠The item arrived defective

To request a return, please contact us within 48 hours of receiving your order with:

•⁠  ⁠Your order number
•⁠  ⁠Clear photos of the item and packaging

Refunds

Once your request is reviewed and approved, the refund will be processed to your original payment method within a few business days.

Non-Refundable Items

The following items cannot be returned or refunded:

•⁠  ⁠Opened or used products
•⁠  ⁠Products damaged due to misuse
•⁠  ⁠Sale or promotional items

Order Cancellations

Orders can only be cancelled before they are shipped.

Contact

For any issues regarding your order, please contact us through:

•⁠  ⁠Instagram DM
•⁠  ⁠Email support via Yazi Glow